NATURAL NAILS

(4.2/5)

(305) 293 - 9788

1222 SIMONTON ST

City: Key West
State: FL
Zip code: 33040

NATURAL NAILS

(4.2/5)

(305) 293 - 9788

1222 SIMONTON ST

City: Key West
State: FL
Zip code: 33040

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Review List

Angel Bishop
2022-08-17T11:31:21Z
(1/5)

I was going to refrain from doing a review but after much thought, I feel I wouldnt be doing the next customers any justice by keeping my experience to myself. I am very disappointed with our experience at this spa. I frequent spas all over the world and this one is way over priced for the experience you receive. I booked 90 min massages and basic facials for me and my husband, over $800 later!!!!!!! My husband wouldnt tell me how much the services cost until much later. When I contacted the spa I was told they could adjust the amount. (which never happened. I am a busy woman and was told to call and talk about it. I already contacted by phone, email and text. the amount couldve been adjusted during any of those contacts). When you look at a basic facial on their site it stated $85. I am too busy to keep contacting them for them to make it right. On top of the overpricing, my massage was mainly done with one hand by my therapist, I am guessing the other hand was on her phone. You can tell when someone isnt concentrating on your body.... example...rubbing and pulling on my earlobe for a prolonged period of time with one hand, sometimes stopping but keeping hand on earlobe. The \"spa\" is a very tiny place so you can hear laughter, talking etc while trying to get relaxed. My husband loved his massage by Hilary. I own a skincare brand and take great pride in my skin, I rarely allow for facials etc but this time I did and regret it... the lady was great but my face broke out and now I am doing damage control on my end. Nice enough staff but total rip off. I got a massage by Island Massage and it was incredible. Not a fancy spa either but one of the best massages of my life.

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Arjun Kaul
2022-07-25T20:47:54Z
(5/5)

Nice little day spa in downtown. My wife and I went in for a couples massage. They were attentive and experienced and we left happy. We had a phone call to do prior to our appointment and they let us use their outdoor orchid garden so we could do it in privacy. Super grateful. Thank you!

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Ashley Rodriguez
2022-07-17T17:00:49Z
(5/5)

I just moved to Key West and I am so happy that I found a place to call home for my Brazilian waxes. Ive been getting waxed regularly for years across several different states (military) and this is by far the best experience Ive ever had. By far the least amount of pain Ive ever experienced and just an overall great job! Elena is wonderful! I highly recommend Ocean Wellness for a Brazilian wax. I even received a hair consult as I am looking for a textured hair stylist and I really appreciate how welcome the stylists made me feel and her honesty with what shes comfortable doing and not so much doing. Thank you, Sura!

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Candice
2022-07-03T19:14:06Z
(5/5)

I am so happy with my massage from Aileen!\nThis was my first time coming to ocean wellness , and I legit called 4 friends after and told them that I found the best massage therapist of my LIFE. Honestly I get massages at minimum once a month , and after covid hit in 2020 my previous therapist moved away and I haven’t found anyone I liked since .and now I found someone BETTER. It was the perfect amount of pressure .. I feel like she was incredibly intuitive , and naturally found any problem areas with my body and worked on it . 10/10 recommend . Thanks SO much Aileen. You the bomb. I’ll be back.\nAs for the business itself , totally professional from the time I called and made the appointment , down to check in and check out .

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Guy S
2022-03-24T16:11:06Z
(5/5)

My wife and I both had Deep Tissue massages here, which were great. Our masseuses knew right where the trouble spots were without being told and we left feeling relaxed and refreshed. The price is cheaper than the typical \"spa massage\" you may find here in Key West and better in our opinion. We will definitely come back!

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