SALON PROFESSIONAL ACADEMY

(2.6/5)

(352) 259 - 6717

11915 COUNTY ROAD

State: FL
Zip code: 32162

SALON PROFESSIONAL ACADEMY

(2.6/5)

(352) 259 - 6717

11915 COUNTY ROAD

State: FL
Zip code: 32162

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Review List

Cassie McKeaver
2022-08-14T17:29:55Z
(1/5)

I have been going to Tenaj, even before Janet changed the name of the institute. Always had a great experience with only a few exceptions. But always had Tenaj make final adjustment to please me as a customer. On Friday August 12, I had a 12:30 appointment, I entered the salon at 12:20. Was told by Mr. Smithey that my stylist would return from lunch at 12:30. By 12:48 still no stylist. I asked the gorgeous lady in the flashy gold dress to check why I had not been seen as yet. She went to another older woman with long reddish hair and wore glasses. That woman then went to a stylist who was in my line of sight had a few words with her and about 5 minutes later she came to me and introduced herself as Mikala. She said she was running late because she needed to clean up her station. (Her station should have been clean and prepared before she went to lunch) I then went with her to her station she asked what I wanted I explained what my order was and She said ok. Then same older woman is back to help her determine what my color codes should be. Then off to color counter they both go, 20 minutes later still not touched by anyone to begin service. During the aforementioned time Mikala was kabitizing with her classmates one male one female. 40 minutes has now gone by and I am very upset. I asked the older woman to untie the cape on me and I proceeded to tell her what I had just seen, she said it takes time to match color and mix. I told her about what I witnessed Mikala doing. I told her I had never had such horrendous service there in all my years of visiting there. She was very rude to me and said our stylists are the best. I said no they are not, they are there to LEARN to be a good stylist but instead today she learned that being in a bad mood and griping got her off the hook and protected by a woman who should never be in a position of serving the public with her cavalier attitude. I have been a long time customer, but I am inclined to not return as I really believe you have let this place I loved go downhill since covid. I feel this place I loved is now money driven now but before I thought of it as people driven. You staff is below par not like in the past, they were stellar. I hope you take this review as it is meant. To encourage you to re-evaluate your staff and get people you would like to treat your customers like you would want to be treated.\n\nCassie McKeaver

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Alexzander Register
2022-05-25T17:21:55Z
(5/5)

I was a student here and I will honestly say if you are wanting to go into the beauty industry this is the school to go to. Tenaj salon Institute is a top tier school and it’s such an awesome 9months. The teachers are absolutely amazing and awesome at what they can teach you and know.

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Mary Keough
2022-05-23T18:05:56Z
(1/5)

I have had many wonderful experiences here. One way the gel manicure spontaneously peeled off within hours; I called, the staff person stated it could be repaired if agreed to pay half price additional. I informed her that that is a manipulative business practice and more importantly, fails to teach the student critical customer service skills.

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Sharon Mcneill
2022-04-21T15:18:42Z
(1/5)

No offense to any one person but months after my sevice my hair is falling out. I have always had thick hair but I was over charged for a service on sale. I had an expensive keratin treatment, charged for an additional bowl and the student was so slow I was there 3.5 hrs. Keratin contains formaldehyde beware.

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benew productions
2022-03-28T19:34:10Z
(5/5)

I must share about an up and coming artist here. Sierra Garrett is so immensely talented. I came in expecting a good result but figured I would need to come back for my desired result. Sierra exceeded my expectations. I recommend her if you want to love your hair again! I found my hair person...so grateful for her.

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