Mini rant alert. So Iâve been dealing with Ultimate Hair for roughly 2.5 years. I had one bad experience with the hair and went to try another company who I wonât name. They completely let me down. About a year
Mini rant alert. So Iâve been dealing with Ultimate Hair for roughly 2.5 years. I had one bad experience with the hair and went to try another company who I wonât name. They completely let me down. About a year later I have Ultimate another try. I will say this. The hair is IMMACULATE!!! It takes well to color. Minimum shedding (all hair will shed. Even your natural hair) and my curls in my deep wave are still in tact. I just canât move past the stylist/managers sh*tty attitude. At one point I even asked her is this just how she is and she should consider hiring front desk help. Well she obviously took my advice because went I went in recently there was someone else working the front counter. I asked for a stylist referral and she directed me to the stylist Jazi (baby girl w/ the bad attitude but whatever. I was desperate because I was going out of town) I asked did she have openings for the next day and she said she was booked for the next 3 days and to check the link in her bio for openings. I booked with another stylist in the plaza but later that night when i went to her IG and clicked the link on her page (just to see her pricing for future reference ) she was NOT booked for that day. Or even the next day! In fact she was fully open with the exception of 3 times slots. I feel like that was a slap to my face. Nonetheless I got my hair done and I loved my hair but I am urging whoever actually runs this company. Consider some alterations as far as staffing. I will agree with the previous reviews on the customer service portion but as far as the hair quality. I have to disagree. Be sure to treat your virgin hair as if itâs your own. This is the best hair hands down.
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