Find best hair and nail salon in Birmingham , MI

OMG do not go there! If you are a Groupon person get your money back now! If not I told you so. Went yesterday, There were dirty sheets still in the room on the chair. the lights were not calming at all and the guy, C OMG do not go there! If you are a Groupon person get your money back now! If not I told you so. Went yesterday, There were dirty sheets still in the room on the chair. the lights were not calming at all and the guy, CHRIS P. in no way has a license to massage! He just sat there and moved my back, back and forth and then pinched my back on one side only and said he only does one side at a time. I guess he would have get up. I have had 100s of massages in my life time and by far this was the worst.. I could not take it, I told him to stop after about 10min and left. I just cannot believe a place would allow him to massage people. Dont say I didnt warn you if you go. more ... less ...

I am sorry to say that I was disappointed with the service I received at the Bella Donna Salon. I was hoping they could give me an all over hair color, similar to my underlying color of a lighter honey brown. I explaine I am sorry to say that I was disappointed with the service I received at the Bella Donna Salon. I was hoping they could give me an all over hair color, similar to my underlying color of a lighter honey brown. I explained this to the stylist and she looked at my hair to identify the honey brown color. She came back with 5 colored hair strands and said I need to pick number 5,6,or 7. Since I am not the trained professional, I took her advice and picked number 6. She told me that because of my other gray hair, this was the right dye to get my hair to come out Honey brown. In the end, it actually came out a much darker Henna Brown. I have no idea how this happened! 2) And then to add insult to injury, they told me at check-out, that the price was not the $72 I was quoted over the phone, but was actually $90 because of an Up-Charge! Even though my short hair was already completely covered in dye, she added more dye without warning me that it would cost Extra! 3). While they knew I was a first-time customer, they failed to give me the $20 coupon for first-time customers. So the next day when I called to speak with the manager, there was no empathy. In fact, she told me that I shouldnt be unhappy about getting a color that I did not want; and that I shouldnt be unhappy about the Up-Charge; and that she didnt see a problem with not getting the new customer coupon. It is shocking to me that merchants no longer strive to please the customer. They only want to profit from them. In the meantime, I am out $100 for a problem that I now have to spend my time and money to fix; which by the way, I dont have. Unfortunately, a disappointing experience. more ... less ...

Ive been going to Krystynas for years and have had a number of treatments all of which have been amazing. For massages, Ive seen different people and always been extremely happy but for facials Ive also gone to Krystyna Ive been going to Krystynas for years and have had a number of treatments all of which have been amazing. For massages, Ive seen different people and always been extremely happy but for facials Ive also gone to Krystyna who is outstanding. She always spends time evaluating your skin concerns and putting together a custom treatment tailored to you. My skin always looks and feels so much better after and I always leave feeling so relaxed. Unfortunately, I no longer live in Michigan but any chance I get back and can schedule a facial with Krystyna I do. Ive not found a better facial anywhere else, truly the best! more ... less ...

I have been here two times and both times it was terrible. They leave my nails chunky and when they were cutting my nails she made me bleed multiple times. I told her the link they wanted and she told me that she wasnâ I have been here two times and both times it was terrible. They leave my nails chunky and when they were cutting my nails she made me bleed multiple times. I told her the link they wanted and she told me that she wasn’t gonna do with that long because she didn’t think it looked good and so she cut it shorter. I asked for regular and she said I couldn’t do that either and made me do gel nails which was more expensive. The nails look bad and we’re not worth the $60 I paid. She was also on the phone the entire time and was very disrespectful more ... less ...

I wanted to give this place 5 stars because their nail job is amazing. My nails have lasted SO long and their gorgeous. They even did the exact nail art I wanted but here’s the problem I have with this place. You ha I wanted to give this place 5 stars because their nail job is amazing. My nails have lasted SO long and their gorgeous. They even did the exact nail art I wanted but here’s the problem I have with this place. You have the book only online. There’s no customer service in terms of squeezing people in, and you have to book about 2 months in advance. In addition to this, I was at my appointment, wanted to book my next appointment and couldn’t do that WITH THEIR RECEPTIONIST. I just find it kinda ridiculous that I cannot book an appointment while I’m sitting in their salon. So while the service itself is wonderful, I’m disappointed in their availability on appointments and their customer service in terms of booking appointments. It’s just frustrating. And on top of it, they stick to their cancellation policy of cancelling 24 hours before and when I’ve tried to call and explain why I was cancelling (23 hours before), I couldn’t get a hold of anybody. I even emailed the salon from the email and called the number listed when I cancelled to explain and still didn’t get a response. So I lost 130 dollars for nothing. Probably won’t come here again unless I’m desperate. It’s a shame because the nail job itself is pretty impeccable. more ... less ...